FAQs

Am I classed as a resident?

Yes, if you live on the following roads:

  • Leazes Terrace
  • Leazes Crescent
  • Barrack Court
  • Barrack Road
  • St Thomas’ Terrace
  • Wellington Street
  • Stanhope Street
  • Pitt Street
  • Diana Street up to Abinger street
  • Ancrum Street
  • Belle Grove Terrace
  • Belle Grove West
  • Oxnam Crescent
  • Derby Court
  • Richardson Road
  • Spring Garden Lane
  • Spring Street
  • Belle Grove Villas
  • Arngrove Court

ARE DOGS ALLOWED?

Well-behaved dogs with responsible owners are welcome. Dogs must be kept on a lead at all times and be comfortable with large crowds, loud noises and fire. 

ARE THERE ACCESSIBLE TOILETS ON ROUTE?

We will have accessible toilets on the route. If you need any assistance during the trail, please ask one of our stewards who will be more than happy to help.

ARE THERE FLASHING LIGHTS?

The trail includes pulsing, flashing, and moving lighting effects that may affect people with photosensitive epilepsy.

ARE THERE FOOD & DRINK STALLS?

Yes! There is food and drink available throughout the trail, so come hungry! From snacks to a full 3-course meal, we’ve got you covered. There are three bars serving winter warmers including mulled wine and hot chocolate. Our marshmallow stand sells marshmallows to toast over our flaming BBQs. At the finale of the trail, there are a selection of street food traders ready to feed the whole family, from Hot Dogs to Indian, Churros to Brownies and Burgers to Pizza, there is something for everyone. Check out Christmas Village page on our website for more information.  All food & drink traders take card payments only, the event is fully cashless.

CAN I ACCESS THE PARK AS NORMAL?

Leazes Park can be accessed between 7am and 3pm as normal, during the full event period. After this time, access to the park will be restricted. Signs will be posted at entrances to the park to inform park users of the event dates, with details of any temporary changes to access that may affect them.

CONTACT US

If you are a local resident, there are a few ways you can make contact with us:

  • Follow us on social media (Instagram, Facebook and Twitter)
  • Subscribe to our mailing list here
  • For any general queries please email residents@northernlightsnewcastle.com – we aim to respond within 48 hours 

DO YOU HAVE ANY QUIET SESSIONS?

Our quieter sessions will take place on Thursday 7th December 4:15pm – 5:15pm. These sessions are for those with additional needs, who will benefit from a quieter and softer experience, with reduced crowds.

HOW ENERGY EFFICIENT IS THE LIGHT TRAIL IN TERMS OF ENERGY?

99% of the bulbs are LED with the remaining 1% being high efficiency low-energy lighting. The lights are turned on at approximately 2pm. This allows maintenance and repair, plus daily operational and safety checks to be carried out before the trail opens to the public at 4pm.

HOW DO I BUY TICKETS?

To book tickets, please visit our tickets page here.

HOW MANY PA TICKETS CAN I OBTAIN?

A disabled person purchasing a ticket can obtain 1 free Personal Assistant ticket (all tickets must be pre-booked through our ticketing site).

HOW LONG IS THE TRAIL?

The trail is 1 mile long in length and will take approximately 60 minutes to walk around. We will allow camping chairs/small folder chairs to be brought into the trail, if you require to sit down during the trail route.

HOW LONG CAN WE STAY AFTER THE LIGHT TRAIL?

For as long as you like! The Trail and associated catering outlets will close no later than 90 minutes after the final advertised trail time on any given event night.

I CAN NO LONGER ATTEND MY SELECTED DATE & TIME, CAN WE SWAP MY TICKETS FOR A DIFFERENT DATE?

Yes, you can change your ticket up to 48 hours prior to attending. To change your booking contact See Tickets at https://www.seetickets.com/customerservice.

IS THE EVENT WHEELCHAIR ACCESSIBLE?

The pathways throughout the light trail will be accessible to wheelchair users. Please be aware that some areas may have some uneven flooring as we are on a public park site. Accessible, disabled toilets will also be available on site.

IS THE TRAIL KIND TO THE ENVIRONMENT?

Northern Lights is designed to be as sensitive as possible to its parkland setting. The trail utilises existing paths and infrastructure where possible, in order to minimise effects on local ecology and wildlife. An ecology specialist will review & approve the event, in order to ensure it is minimising impact to the environment. The Northern Lights team is committed to following any special recommendations outlined by the ecologist.

Northern Lights is also committed to reducing waste, reducing carbon emissions and embedding recycling wherever possible. At the live event, we will implement a robust recycling operation, use energy efficient lighting across the trail (LED) and ensure that all serve-ware is compostable, reusable or recyclable, as a part of our no single use plastics policy. Wherever possible, our generators will use HVO fuel (a renewable alternative to diesel). 

NOISE & TRAIL AUDIO

Northern Lights will contain 10-12 installations with accompanying music, specially composed for the event. Our compositions will be ambient, and played through speaker systems positioned to limit disturbance to our neighbours. 

While the audio is an essential part of the trail experience, we will make every effort to minimize nuisance and will ensure all trail audio is switched off between 9.30-10pm each night. 

Northern Lights will comply with all UK legislation and operate within the terms set out in its licence. 

If you are a resident with concerns regarding trail audio, please contact us at hello@northernlightsnewcastle.com

WHAT ARE THE REGULAR OPENING HOURS FOR LEAZES PARK?

Leazes Park will be open as normal until 3pm, every day, during Northern Lights. Dog walkers and park users are very welcome to access the park up until this time. 

WHAT DOES THE EVENT ENTAIL?

Northern Lights Newcastle is a new immersive light trail that will transform the grounds of Newcastle’s Leazes Park into an enchanted wonderland that is suitable for all ages. It will include a spectrum of illuminations including light and art installations, interactive elements and special effects including a spectacular fountain show. It is a ticketed event. 

WHAT IS NORTHERN LIGHTS NEWCASTLE AND WHAT ARE THE TIMINGS?

The light trail located in Leazes Park will run from 23rd November 2023 to the 1st January 2024. 

We are open most days (except 27th – 29th November and Christmas Day) between 16:00 – 22:00 (some dates may vary, please check our website for the most up to date information). 

WHERE IS THE ENTRANCE TO THE EVENT?

The route is a one-way loop starting and ending at the Southern park entrance via Barrack Road.

WHAT IS THE LAST ENTRY TIME INTO THE TRAIL?

Last entry into the trail is 15 minutes after the last advertised trail time. After this, ticket holders will not be permitted to enter. 

Last trail entry time on Friday and Saturday is 8.30pm.

Last trail entry time Sunday – Thursday is 7.45pm.

WHERE IS THE NEAREST CAR PARK?

There is a small car park but bear in mind it’s opposite a hospital, so it may get busy.

Other nearby car parks include:

St James Park Stadium Car Park
• Accessible
• 24hr operation
• 2 mins walk from entrance to NLN

Leazes Park Car Park:
• Accessible
• 6 mins walk from entrance to NLN

Morden Street Car Park
• 9 mins walk from entrance to NLN

Eldon Garden Multi-Storey
• Accessible
• Electric charging available
• 10 mins walk from entrance to NLN

Eldon Square Multi-Storey:
• Accessible
• 10 mins walk from entrance to Leazes Park

WHAT IMPACT DOES THE EVENT HAVE ON NORMAL PUBLIC ACCESS TO THE PARK?

Leazes Park can be accessed between 7am and 3pm as normal, during the full event period. After this time, access to the park will be restricted. 

Signs will be posted at entrances to the park to inform park users of the event dates, with details of any temporary changes to access that may affect them.

 

WHAT MEASURES WILL BE IN PLACE IN RELATION TO CORONAVIRUS (COVID-19)?

The event will adhere to the official government guidance at the time in relation to Covid-19 and will take the necessary measures to ensure the event is operated safely.